We sincerely apologize if you received the wrong item. Please do not install or use the product.

To help us resolve the issue as quickly as possible, please complete the form below and include:

• Your order number

• A brief description of the issue

• Clear photos of the item you received, including the packaging, product label, and SKU/model number

Our team will review your request within 1–2 business days and arrange the appropriate resolution, which may include sending the correct item, providing a return shipping label, or offering another suitable solution.

Please report any incorrect items within 48 hours of delivery to ensure we can process your request promptly.